Last year, Intel announced that it will be discontinuing the majority of its McAfee Email Security Solutions as of January 2017.  Increasing its focus on other security areas, Intel will be exiting from several product areas, including McAfee Email Protection, or “AntiSpam.”

To help smooth the transition for existing McAfee Email Security customers, Intel/McAFee has identified Proofpoint as the supported alternative for McAfee Email Security Solutions, including AntiSpam service.  Proofpoint has been a leader in the Gartner Magic Quadrant for Secure Email Gateway for 7 consecutive years and is trusted by over half of the Fortune 100 to protect their organizations.  Proofpoint has products that not only match McAfee’s discontinued Email Security Solutions but also extend protection with more feature rich enhancements.  Proofpoint also has products that extend to adjacent messaging areas such as Archiving and Encryption.

Tier1Net has been working with Proofpoint since McAfee’s announcement and feels confident in moving forward with this transition.

Over the next ninety days, Tier1Net will be migrating all McAfee AntiSpam accounts to Proofpoint.  The migration to Proofpoint will be a simple overnight transition and will not interrupt your company’s mail flow or email security.    All existing approved senders and blocked senders will migrate to the new Proofpoint platform, and your employees will continue to receive daily quarantine reports.

Please contact us if you have any questions.

 

Attention McAfee Email Protection Clients:

McAfee has released the following service alert:

“A network issue in North America has impacted Web Protection and Email Protection traffic  for some customers.  We are in the process of enacting our emergency failover processes to try and restore service as soon as possible.

Web Protection customers may experience issues connecting to the proxy service and Email Protection customers may see delays in both inbound and outbound mail processing.

There may also be ancillary services that see degraded performance as well such as Quarantine release, ClickProtect, Control Console access, Message Continuity Unspool, and Archiving ingest.”

For more information, please see https://support.mcafeesaas.com/mcafee/_cs/BusinessDisplay.aspx?sSessionID=&did=1

Tier1Net has received increased reports of legitimate emails being delayed with the senders receiving a temporary failure message of  “451 Exceeding Connection Limit: RBLDNSD.”

Tier1Net has traced the issue to a new Spam Flood Prevention policy recently enabled by McAfee.  This new policy was designed to reduce the impact of certain spam campaigns characterized by unusual spikes in traffic over short periods of time, by withholding delivery until traffic returns to a normal threshold.

However, Tier1Net has observed a high volume of “false positive” delays, wherein McAfee identifies legitimate senders as spam campaigns.

As a result, Tier1Net has disabled the McAfee Spam Flood Prevention feature for all of its McAfee Email Protection customers.

For more information, please visit https://support.mcafeesaas.com/MCAFEE/_cs/AnswerDetail.aspx?sSessionID=16814425079KXWEWWRBBBBIZKVKUXMZPPKRORQWW&aid=271042

Attention Tier1Net Clients:

We have heard reports of a widespread phishing scam posing as a legitimate American Express email.   Tier1Net is actively adding rules to block access to this phishing website across all managed firewalls.  Meanwhile, Tier1Net recommends alerting all users of this potential phishing scam and advising them to delete any suspicious American Express emails upon receipt.

The phishing email may contain the subject: “American Express – Safe Key” and claim to inquire about “recent charges on your account.”

If you receive this email, please delete it and do not click on any links within the email.  Clicking on the link within this email will take you a fraudulent webpage, requesting that you enter in sensitive information.  If you visit this page: do not enter any sensitive information.

If you believe you have accidentally clicked this link, and/or have entered any information on the phishing webpage, please contact Tier1Net immediately.

A screenshot of the phishing email is included below.